Refund Policy

Effective Date: 08-11-2024

At AdElevate, we strive to provide high-quality digital marketing services that meet your expectations. However, we understand that there may be situations where a refund is requested. This Refund Policy outlines the terms under which we process refunds for our services.

1. General Refund Policy

  • No Refunds on Ongoing Services: Due to the nature of digital marketing services, we do not offer refunds on ongoing services such as SEO, social media marketing, or other subscription-based services. These services are provided based on a contractual agreement, and work begins as soon as the contract is signed.

  • Refunds on One-Time Services: For one-time services such as website design, development, or consultation, a refund request may be considered only if the work has not yet been started. If the work has been initiated, no refunds will be provided.

2. Service Quality and Satisfaction

We are committed to providing services that meet your business needs and expectations. If you are not satisfied with our services, please contact us within [7-14 days] of receiving the service to discuss your concerns. We will work with you to resolve the issue, which may include offering alternative solutions or making revisions.

3. Conditions for Refund Requests

A refund may be considered in the following situations:

  • Services Not Delivered: If services that have been paid for are not delivered as per the agreed-upon scope and timeline, a refund may be requested.
  • Billing Errors: If you are charged incorrectly or billed for services not requested or rendered, a refund may be provided.

4. Refund Process

To request a refund, please contact us at info@adelevate.com with the following details:

  • Your name and contact information
  • Description of the service or product for which you are requesting a refund
  • The reason for the refund request
  • Any relevant supporting documentation

We will review your refund request and respond within [7-10 business days]. If your refund is approved, it will be processed according to the original payment method, and the refund amount will be issued minus any applicable processing fees or charges.

5. Non-Refundable Fees

Certain fees are non-refundable, including:

  • Payments for services rendered or in progress
  • Any third-party fees (e.g., domain registration, hosting, ad spend)
  • Administrative fees, if applicable

6. Changes to the Refund Policy

AdElevate reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

7. Contact Us

If you have any questions or concerns about our Refund Policy or wish to initiate a refund request, please contact us:
📧 Email: info@adelevate.com
📍 Address: IT Park, Nagpur, India


This Refund Policy ensures clarity and transparency for your clients regarding the conditions under which they can request a refund for services. Adjust it based on your specific services or business practices, especially if you offer different types of digital marketing services or packages.

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